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What is the Refund Policy?

What is the Refund Policy?

Handy Metellus avatar
Written by Handy Metellus
Updated over 2 weeks ago

Cancellation Process for Bramework Subscriptions:

To cancel your Bramework subscription, please follow these steps:

  1. Log into your Bramework account.

  2. Navigate to the 'My Account' page.

  3. Select the 'Plan' section.

  4. Click on the 'Cancel Plan' button to initiate the cancellation process.

Refund Requests:

  • Trial Period: You can cancel your trial anytime before your plan starts to avoid further charges. Please note that the trial cost is non-refundable.

  • Subscription Cancellation: You may cancel your subscription at any time before the start of your next billing cycle to avoid additional charges. This applies to all subscription types, including monthly, annual, and add-on subscriptions.

  • Refund Policy: Refunds will not be issued for fees already paid for the current subscription period. This policy applies to all subscription durations, including any unused months remaining in an annual subscription or any remaining add-on credits.

  • Access After Cancellation: Upon cancellation, you will retain access to Bramework and its associated features until the end of your current subscription period. After this period, your account will be deactivated, and any remaining credits, features, or add-ons will no longer be accessible.

  • Promotions and Discounts: Cancelling your subscription, including any add-ons, will result in the removal of any applied discounts, coupon codes, or promotional offers. If you resubscribe later, these incentives (discounts, coupon codes, or promotions) will not be reinstated or applied to future subscriptions.

General Account Information:

  • Auto-Renewal: Your Bramework subscription, including add-ons, will automatically renew at the end of each billing cycle.

  • Plan Changes: You have the flexibility to upgrade or downgrade your subscription at any time.

  • Service Modifications: Bramework reserves the right to alter or discontinue its service(s), including any add-ons, at any time and for any reason, without prior notice.

Fraud and/or Violations of Terms of Service:

  • Account Suspension/Termination: Bramework may suspend or terminate your account if there is suspicion or evidence (through legal action, settlement, insurance claim, investigation, or other means) of your involvement in fraudulent activities related to our services.

  • Terms of Service Violations: The same policy applies if you are suspected or found to be in violation of our terms of service.

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